In this latest episode of the Agilisys podcast, we welcome Catherine Pollard, Director of the National Centre of Expertise at NHSX and Paul Malcolm, Head of Healthcare at Agilisys, to discuss why the UK needs a digitally enhanced care sector, if it is to thrive.
In this podcast we also discuss the roadmap that will help us tap into the potential of technology and importantly, what this means when it comes to skills.
Questions discussed in this episode include:
Why do we need a digitally enhanced care sector?
What technologies will really drive digital transformation? How will they improve the situation?
What’s holding back technology adoption?
With that in mind, what does the roadmap/journey entail if we are to achieve a digitally enhanced care sector?
What role will NHSX play in this?
As a result of all that’s going on, do you expect to see the care sector becoming much more of a single system/service?
How does the care sector attract staff with the right skills – or is it more a case of focusing on training and skills development?
Austin Clark is an experienced content writer and journalist specialising in organisational transformation and digital solutions, specifically in local government and healthcare. Austin is former editor of GovTech Leaders (DigitalbyDefault) and has written features, hosted podcasts and presented events for numerous leading public sector titles during a 20-year career.
Catherine Pollard
Director of Centre of Expertise at NHSX
Catherine is currently the Director of the Centre of Expertise at NHSX, where she focuses on improving data collaboration. During Covid-19, she led NHSX efforts to use technology to accelerate the integration of health and social care. This drew on her prior experience as the Executive Programme Director for an STP, and as a policy director at NHSI. She is an experienced healthcare professional and has also led work on provider digitisation, radical redesign of care pathways, financial recovery and capability building. Catherine is inspired by how data and new technologies can promote independence and person-centred care, and/or address the multifaceted workforce challenges the sectors face.
Paul Malcolm
Head of Healthcare at Agilisys
Paul Malcolm is head of healthcare at Agilisys, and has nearly two decades of experience in the healthcare technology and transformation sector, specialising in digital transformation and the 'Cloud First' agenda. Paul has worked with numerous healthcare organisations to help them migrate, operate and support their services in the Cloud, while developing strategies to drive workforce productivity, including implementation and optimisation of Office365 across the NHS. Paul also has an increasing focus on AI and Robotic Process Automation and how it can help create more time for both front line and back office staff to deliver meaningful work, rather than repetitive admin tasks.
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