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Managed Services
We aim to be our customers’ strategic technology partner and trusted advisor, providing end-to-end IT support for all of your business needs. Our Managed Services solutions range from network management, cloud services, and cybersecurity, to AI-assisted Service Centres and User Experience monitoring. Our teams ensure your systems are secure, up-to-date and running smoothly.
Get in touchReliable, Accessible and Secure
Our approach to delivering Managed Services ensures our customers spend less time worrying about the reliability and performance of their systems and more time focussing on what matters to their business.
Your Path to Success for Managed Services
Cost-Efficiency
Our support services are designed to be cost-efficient and high quality systems, infrastructure and applications across your portfolio.
Tailored Solutions
Our approach is to work closely with your organization to understand your unique business priorities and budget constraints.
Outstanding Customer Care
Our teams are dedicated to providing you with the highest levels of service and support. You can trust us to be responsive, attentive, and focused on your success.
Managed Services
Trusted to deliver market-leading services at scale for public sector partners across the UK.
Focused on end-user Digital eXperience (DX) and better enabling your organisation. Outstanding end to end digital experiences focused on enabling users to take full advantage of the service cloud makes available and the security enhancements, innovation and value for money it unlocks. Our multi deliver model approach helps partners with entire operations or individual service lines.
Our services
Service Centre
Our award-winning, multi-channel 24x7 Service Desk sits at the heart of our service operations, delivering outstanding levels of customer care to our partnerships across the UK.
End User Computing
We help ensure End User devices enable your teams to be as efficient as possible by harnessing modern work solutions, document and data sharing and optimised applications. Our End User Computing solutions combine high levels of security with accessible features ensuring a great experience.
Service Management
Powered by the ITILV4 framework, our approach to Service Management will help you reduce Incidents, ensure reliable Change and Release management and drive Continual Improvement, maximising your investment in IT
M365
Ensuring the maintenance and support of your M365 instance, as well as maximising its utilisation by your staff, is vital for enhancing your organization’s efficiency. Our M365 support services are dedicated to securing your instance and making sure that all features and tools are readily available and accessible to your user community.
Database Administration (DBA)
Our DBA service offers a thorough management solution for both on-premise and cloud databases, including Microsoft SQL Server, Oracle, Azure SQL Managed Instance, and Azure SQL Database workloads that are essential for transactional and analytical tasks.
Security Operations
Today’s threat landscape is complex and layered, our approach helps keep you and your organization’s data safe, reduce risk and maintain high levels of security awareness by integrating tools and processes to enhance your security posture.
End User Experience Monitoring
Avoid the “Watermelon Effect” of a service which is “green” according to KPIs, but “red” in the user’s eyes. We deploy powerful, insightful tools to get to the heart of issues and problems, and deploy automated solutions to fix issues before they cause disruption
Network Management
From providing a single access point to managing a complex software defined network, Agilisys has deep experience in the design, delivery and management of secure, highly performant and seamless connectivity solutions on behalf of our customers.
Strategic technology partners
Where can you use our services?
Improving lives by enabling innovation in healthcare
We partner with healthcare organisations to enhance efficiency, elevate patient care, and enhance the experiences of their dedicated staff through cutting-edge digital solutions. In the complex world of healthcare coordination, we provide customised solutions, merging strategy, design, and engineering to meet unique needs. Our mission is to enhance lives through healthcare innovation, driven by our passion for leveraging data.
Enriching lives via social care advancements
We're committed to transforming the social care sector. We deliver innovative digital technologies to enhance care delivery, support self-managed health and wellbeing, and increase the capacity of social care and health services. We work closely with social care leaders to address their unique challenges and create sustainable digital solutions from design to evaluation.
Enhancing citizens' well-being by empowering local government
We are the leader provider of digital solutions. We work with public service leaders to identify and implement technology that transforms their organizations. Our focus on efficiency helps councils reduce costs and free up staff time to better serve citizens. We're passionate about using data and enhancing the customer experience to improve local government access and services, putting local councils at the forefront of digital technology.
Discover our other services
Generative AI
Get started on your GenAI journey and maximise technology transformation with our GenAI products and solutions. We offer you market leading GenAI products and coach you..
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Data science and AI Solutions
We are at the forefront of cutting-edge technology, providing advanced AI solutions that advance the way businesses operate. Our expertise in AI and Machine Learning solutions..
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Strategy & Transformation
Our strategy and transformation services centre on reimagining digital strategy, technology implementation, and future-proofing technological foundations. We work with organisations to seamlessly integrate technology into their..
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Modern Work
We work with the public sector to implement the full Microsoft 365 platform for Modern Work, improving workforce productivity and driving efficiencies, cost-savings and improved security..
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Customer Experience (CXM)
Providing solutions and services to help public sector organisations digitally transform through improved customer experience and service efficiency while lowering costs.
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Intelligent Automation
Save time and costs, improve process quality, and position your organization for future success through innovative technologies. Our services cover everything from initial assessment to automation..
Read moreHow can we help?
Explore our range of solutions designed to address your unique needs. Whether you're looking for expert advice, tailored services, or innovative products, we're here to provide the support you. Contact us today to start a conversation about how we can collaborate effectively.