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Putting local government at the forefront of digital technology
We are the leader provider of digital solutions. We work with public service leaders to identify and implement technology that transforms their organizations. Our focus on efficiency helps councils reduce costs and free up staff time to better serve citizens. We're passionate about using data and enhancing the customer experience to improve local government access and services, putting local councils at the forefront of digital technology.
Get in touchOur clients
Discover our work
- Lichfield District Council UiPath Automation POC
- Revenue and Benefits Indexing for Aberdeen City Council
Agilisys Automation team provided the foundation for self-sufficient automation delivery
Challenge
Lichfield District Council (LDC) provides essential services to approximately 106,000 constituents, including council tax administration, planning services, building control, street cleaning, recycling, and waste collection.
Approach
Agilisys tailored our delivery approach to maximise the value delivered to LDC while minimising the risks inherent at the start of an organisation's automation journey.
Impact
Automations deliver 1,254 hours / 209 days of capacity saving each year for staff to focus on servicing constituents. This represents a return on investment (ROI) of approximately 7-8 months
How intelligent automation provided a solution to index Revs and Bens information provided by customers into the core system for processing
Challenge
Modernising online forms across five categories posed resource challenges, often requiring borrowing resources from other workstreams to maintain workflow.
Solution
An Agilisys business analyst documented the process, streamlined forms for a better customer experience, and ensured robust testing before implementing automation.
Impact
Automation replaced manual processing, saving over 1,000 hours annually and standardized forms for an enhanced customer experience.
Your path to success
Explore Cloud Computing
Improve services with the power of the cloud, facilitating automation and digital transformation.
Unlock the power of GenTech
Grasp the opportunities of Gen Tech to deliver services in radically new ways.
Improve citizen and employee experiences
Make working life easier and more productive, freeing staff to focus on citizen outcomes.
The future of local government
We partner with public sector organisations to improve citizen services, workforce productivity and security.
With our assistance, public sector organizations across the UK have have left behind inefficient, outdated and costly technology which often holds innovation back.
By acting as a trusted advisor, Agilisys helps our customers navigate difficult strategic technology, process and organizational challenges, enabling you and your staff to fully realise the benefits of Cloud, Modern Work, AI and automation, delivering better value for money and a better experience for your citizens.
How we deliver impact to local government
Generative AI
Get started on your GenAI journey and maximise technology transformation with our GenAI products and solutions. We offer you market leading GenAI products and coach you..
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Intelligent Automation
End to end automation utilising Robotic Process Automation (RPA) solutions across multiple platforms and applications.
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Modern Work
We work with the public sector to implement the full Microsoft 365 platform for Modern Work, improving workforce productivity and driving efficiencies, cost-savings and improved security..
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Managed Services
We aim to be our customers’ strategic technology partner and trusted advisor, providing end-to-end IT support for all of your business needs. Our Managed Services solutions..
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Customer Experience (CXM)
Providing solutions and services to help public sector organisations digitally transform through improved customer experience and service efficiency while lowering costs.
Read moreExplore Other Sectors
Find out about our work in other sectors.
Healthcare transformation through digital technology
We work with the healthcare sector to help increase efficiency and improve the lives of millions.
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Transform Care Delivery
We bring innovative digital technologies and modern practices to empower self-managed health and wellbeing, and to increase capacity in social care and health services.
View Social CareHow can we help?
Explore our range of solutions designed to address your unique needs. Whether you're looking for expert advice, tailored services, or innovative products, we're here to provide the support you. Contact us today to start a conversation about how we can collaborate effectively.