Welcome to the first in our series of podcasts looking into technology enabled district councils.
It goes without saying that the chaos of the COVID-19 pandemic has challenged the public sector in ways none of us could ever have predicted. All organisations – district councils very much included – have been forced to rethink how new ways of working can be embraced and how citizen-centric services can be delivered differently.
As a result, mindsets have shifted and digital transformation accelerated, thanks in no small part to the rise and rise of flexible, scalable, fleet of foot IT that’s equally suited to a district council as it is a larger authority.
In this podcast, we explore the challenges district councils are facing and how technology is helping to overcome them, discuss how leaders can ensure that funding and the business case for investment in technology are where they need to be, and look at where those responsible for digital transformation can turn for the all-important knowledge sharing.
Sharing their thoughts on these topics and more are Amanda Pujol, Head of Communities and Improvement at Teignbridge District Council, and Adam Gibbons, Housing and Local/Regional Government lead at Agilisys.
Key topics covered include:
The major internal and external challenges faced by district councils
How technology can help districts meet those challenges and the technologies that are key
The problem of skills shortages
The role of data and predictive analytics
Examples of where Teignbridge has found new sources of funding and what makes a good business case
Where transformation leaders in district councils can turn to for help and guidance
Find out more about technology enabled district councils:
To read more insights regarding technology enabled district councils and how the Agilisys team thinks the latest digital tools can transform organisations and the essential services they deliver, check out these articles:
Austin Clark is an experienced content writer and journalist specialising in organisational transformation and digital solutions, specifically in local government and healthcare. Austin is former editor of GovTech Leaders (DigitalbyDefault) and has written features, hosted podcasts and presented events for numerous leading public sector titles during a 20-year career.
Amanda Pujol
Head of Communities and Improvement at Teignbridge District Council
Amanda Pujol has been Head of Communities and Service Improvement at Teignbridge District Council since 2019. A member of the Council’s Senior Leadership Team with responsibility for driving the digital strategy and overall service improvement, Amanda also has corporate responsibility for the Council’s key frontline services, namely: Housing, Customer Services, Revenue & Benefits, Business Transformation; Community Safety and Communications. In addition, Amanda is Project Lead for two Local Government Digital Fund projects (Discovery & Alpha) to develop an open source Revenue & Benefits system.
Adam Gibbons
Housing and Local/Regional Government lead, Agilisys
Adam is the Housing and Local/Regional Government lead at Agilisys. With nearly 25 years’ experience across the public sector supporting customers in all phases of transformation, from accessing government/private funding initiatives through to the design, implementation and ongoing partnership of successful digital and cultural innovation programmes. Adam re-joined the Agilisys local and regional government team to replicate the impact and success of the Agilisys propositions for the services and responsibilities that UK Districts Councils and organisations responsible for housing carry.
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